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Crisis Communications Sixth Edition by Kathleen Fearn Banks and Kevin Kawamoto A Casebook Approach Newly Released for the 2026/2027 Academic Year
Master crisis management with Crisis Communications Sixth Edition, a premier casebook approach authored by Kathleen Fearn-Banks and Kevin Kawamoto. This updated textbook provides engaging, practice-oriented analysis of real-world scenarios including the COVID-19 pandemic, social media misinformation, corporate controversies like Starbucks, and disaster response strategies. Designed for students in public relations, crisis communication, and corporate communications courses, this edition features contemporary cases alongside classic examples to teach effective message crafting for internal and external stakeholders. Ideal for the 2026/2027 academic year, it includes comprehensive online instructor resources and updated content on digital disinformation trends.
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