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Customer Service Marketing: Managing the Customer Experience (1st Edition) by Edwin N. Torres and Tingting Zhang

June 11, 2025
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Master the art of customer service marketing with this comprehensive guide. This 1st edition text by Edwin N. Torres and Tingting Zhang provides students with the knowledge and skills to manage the customer experience effectively, ensuring success in today's competitive market. Prepare for exams confidently and ace them on your first attempt. Ideal for 2024/2025 academic year.
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